As a patient in the Muve program, you'll find that Muve Navigators like Hallie play a unique and invaluable role in your knee replacement or hip replacement care delivery experience. You'll meet your Navigator as soon as you enroll in the Muve program, and he or she will partner with you each step of the way throughout your joint replacement journey. Designed to support you as an advocate, guide, and "go-to" resource for any questions, concerns, or thoughts you have about your care and recovery experience, Navigators help define our innovative care program. Hallie, one of two Navigators at Muve Lakeway Ambulatory Surgery Center (ASC) and Muve Lakeway Stay Suites, is a shining example of what we look for in a Muve Navigator: caring, inspiring, and highly skilled in her role as a guide and educator for her patients. Learn more in this week's Team Spotlight about Hallie's take on patient partnership, her vision for the future of Healthcare, and how Muve differs from anything else she's experienced in her career.
As Nurse Navigators, we're here as a guide for each patient through their surgery, from pre-op up to one year out from surgery. We help people to understand the Muve program and are always available to field questions or concerns!
Why did you join the Muve team?
I joined Muve because I truly believe this is a progressive approach to health care. I wanted to be part of something that aligned with my personal values and at Muve it's clear that our team cares about making a difference in people’s lives. I feel like this is way healthcare should be and I am so happy to be a part of it.
What is the change that you want to see Muve make in the world of healthcare?
I want Muve to succeed in raising the bar for what healthcare can be and is supposed to be. I want to be able to continue seeing people have a healthcare experience that impacts them positively and improves their lives as a result. I hope that Muve is a catalyst for other specialities to allow this kind of care to be the new norm.
Progressive & Amazing (okay, that was two...)
I chose to work in healthcare because I feel it is a calling. I love people, I love interacting with people and I love being a helping hand in their journey to wellness. I come from a family of healthcare providers and it is my passion!
That their life has changed by coming to Muve; that now they able to do things physically that they'd never thought they'd would be capable of. It is an amazing feeling to hear this!
I called a patient a few months out from surgery to see how they were doing and they told me they couldn’t talk too long because they had to get back to the slopes. They were already back on a skiing trip after surgery! #Win
To learn more about Muve Health, our visionary team, and our innovative approach to Total Joint Replacement care delivery, visit our website or connect with us on social!